Terms and Conditions
Effective Date: July 1, 2026
Welcome to Rook Marketing ("Rook Marketing," "we," "our," or "us"). By accessing or using our website, scheduling a consultation, communicating with us, or purchasing our services, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms, please do not use our website or services.
1. Services
Rook Marketing provides digital marketing services primarily for law firms and other professional service businesses. Services may include, but are not limited to:
Website Design and Development
Search Engine Optimization (SEO)
Local SEO
Google Business Profile Optimization
Content Marketing
Online Reputation Management
Digital Advertising
Marketing Strategy and Consulting
Website Maintenance
Lead Generation Consulting
Specific services will be outlined in a separate service agreement or proposal.
2. Consultations
Rook Marketing may offer complimentary consultations to discuss potential marketing strategies and services.
A consultation does not establish a client relationship or obligate either party to enter into a service agreement.
3. Payments
Invoices are processed securely through Square.
Payment terms are outlined in each client agreement or invoice.
Failure to make timely payments may result in suspension or termination of services.
Any overdue balances may be subject to applicable collection efforts and any fees permitted by law or contract.
4. Intellectual Property
Unless otherwise agreed in writing:
Rook Marketing retains ownership of proprietary templates, processes, methodologies, and internal marketing systems.
Clients retain ownership of their logos, trademarks, and original content provided to Rook Marketing.
Upon full payment, clients receive ownership rights to completed custom website content unless otherwise specified in a written agreement.
5. No Guarantee of Results
Marketing outcomes depend on numerous factors outside the control of Rook Marketing.
Accordingly:
We do not guarantee search engine rankings.
We do not guarantee lead volume.
We do not guarantee increased revenue.
We do not guarantee specific advertising performance.
We do not guarantee any particular business outcome.
Past performance is not indicative of future results.
6. Client Responsibilities
Clients agree to:
Provide accurate information.
Respond to reasonable requests for content or approvals.
Maintain lawful business practices.
Ensure that materials provided to Rook Marketing do not infringe upon the rights of others.
Delays caused by a client may affect project timelines.
7. Website Content
Clients are responsible for reviewing and approving all website content before publication.
Rook Marketing is not responsible for factual inaccuracies supplied by the client.
8. Third-Party Services
Rook Marketing utilizes trusted third-party platforms including:
Hostinger (website hosting)
Calendly (appointment scheduling)
Square (payment processing)
Use of these services is also subject to their respective terms and privacy policies.
9. SMS Communications
If you voluntarily provide your mobile phone number and opt in, you agree to receive conversational text messages from Rook Marketing regarding:
Appointment scheduling
Consultation reminders
Customer support
Responses to inquiries
Service-related communications
Message frequency varies.
Message and data rates may apply.
Reply STOP or CANCEL to unsubscribe at any time.
Reply HELP for assistance.
Consent to receive SMS messages is not required as a condition of purchasing services.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy.
Please review our Privacy Policy for details regarding how your information is collected, used, and protected.
11. Limitation of Liability
To the fullest extent permitted by law, Rook Marketing shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
Use of our services
Website interruptions
Third-party platforms
Search engine algorithm updates
Advertising platform changes
Loss of revenue or profits
Business interruption
Our total liability shall not exceed the amount paid by the client for the specific services giving rise to the claim.
12. Indemnification
Clients agree to indemnify and hold harmless Rook Marketing from claims, damages, liabilities, costs, and expenses arising from:
Client-provided materials
Copyright infringement by client content
Misrepresentations by the client
Unlawful business practices of the client
13. Termination
Either party may terminate services in accordance with any written service agreement.
Termination does not relieve the client of payment obligations for services already performed.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of the State of Colorado, without regard to its conflict of law principles.
Any legal action arising under these Terms shall be brought in the appropriate state or federal court located within Colorado.
15. Changes to These Terms
Rook Marketing reserves the right to modify these Terms & Conditions at any time.
Updated versions become effective upon posting to our website.
Continued use of our website or services constitutes acceptance of any revised Terms.
16. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Rook Marketing
Phone: (720) 604-0422
Email: rookmarketinginfo@gmail.com
Website: https://rookmarketing.pro